Shipping & Delivery

Himalayan Pinnacle provides international shipping from India to customers in up to 100 countries worldwide, subject to destination-country regulations, customs requirements and courier availability.

International Shipping & Charges

We offer international shipping options through established delivery services, including DHL, FedEx and EMS, depending on the destination country.

For eligible destinations, express shipments through DHL or FedEx generally take approximately 5–7 business days, while EMS shipments may take approximately 3–5 weeks. Available shipping services and delivery times may vary depending on the destination.

International shipping charges are calculated according to the destination, shipment weight, dimensions and shipping service selected. The applicable shipping cost will be displayed at checkout before the order is completed.

Order Processing & Shipping Time

Orders received before 12:00 noon IST (Indian Standard Time) are generally processed for dispatch on the same business day. Orders received after 12:00 noon IST are generally processed on the following business day.

Delivery schedules may vary according to the courier service and destination. DHL and FedEx do not normally make deliveries on Saturdays and Sundays, and weekends or public holidays may therefore affect the estimated delivery period.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, local taxes or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the recipient. Customers are also responsible for ensuring that the products can be legally imported into their destination country.

Shipment Tracking

Where tracking is available, shipment tracking details will be provided after the order has been dispatched. Customers can use the tracking information provided by the applicable courier or postal service to follow their shipment.

Delivery Delays

Delivery times are estimates and may be affected by customs clearance, public holidays, weather conditions, courier delays, regulatory requirements or other circumstances beyond our control.

Order Cancellation After Dispatch

Please note that we do not accept cancellations once an order has been dispatched from our fulfilment centre.

Orders that have already been dispatched are not eligible for cancellation or refund on the basis of a cancellation request.

For cancellation requests made before dispatch, please refer to our Refund & Cancellation Policy.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Himalayan Pinnacle cannot be held responsible for delays, failed deliveries or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

International Delivery Restrictions

Certain destinations may have import restrictions, customs requirements or courier limitations. Shipping availability may therefore vary by country.

If an order cannot be shipped to the selected destination, we will contact the customer regarding the available options.

Questions About Shipping or Cancellation

For further information regarding international shipping, delivery or cancellation, please contact us at help@himalayanpinnacle.in or use the enquiry form on our Contact Us page.

Our team will be happy to assist with your enquiry.